Volunteer – Service User Involvement - DOORS Preston

17 August 2020 12 Noon

DOORS is an intensive community-based support service, specialising in working with offenders who present as high or very high risk of serious harm with complex accommodation needs across Lancashire 

Details of the role / tasks - 

To support the DOORS Management Team and Humankinds Business Development Team to gather evidence and case studies of successful outcomes. 

To contact service users with a view to writing case studies based on the support they have had from DOORS.

To support the team to implement the Working Together Policy.

To contact service users who have left the service to carry out a follow up questionnaire. 

Personal qualities - 

Please note that due to COVID-19 and the nature of the role, there will be a requirement to carry out some of the training and role from home.

Awareness and understanding of issues faced by people involved in the Criminal Justice System 

Able to engage people and build a good, professional, working relationship by phone

Confident communication skills

Empathetic and non-judgemental

Committed to the role and providing a support function to service users

Confident IT skills

Able to work to instruction and on own initiative

Ability to carry out administrative tasks

Willingness to attend training, supervision and team meetings online and in person

Able to work in line with Policy and Guidance

Be able to manage sensitive information confidentially, seeking support where needed. Note volunteers have access to our Employee Assist Programme.

Access to a laptop / desktop / tablet with internet access 

We welcome applications from people with lived experience, in particular with experience of offending and / or homelessness

The closing date for completed applications is noon on the 17th August 2020.

Application packs are also available via email at volunteering@humankindcharity.org.uk or by contacting our recruitment line on 01325 731160 quoting reference 20/VOL/08.

Please read the full Job Description and Person Specification prior to applying for this position.

Please note that all communication regarding your application for this post will be sent to the email address you have provided on your application form, including your invite to interview if you are shortlisted. Ensure that you check your emails after the closing date as you will not be contacted by any other means.